Your complete enjoyment of your products is of our utmost priority. However, due to the natural nature of our products, we cannot offer refunds for products.
**Insurance is optional for you, but highly recommended. Under no circumstances is Luscious Lather to be held responsible for your order once it leaves our hands. Although insurance is optional, we strongly recommend that you choose to insure your package since it is meant to protect you, the customer. Just send us a convo to let us know if you would like to add insurance to your order and we will be happy to send you an invoice for the insurance. Each buyer assumes the risk of loss and/or damage by not opting for extra insurance. We are not responsible for packages lost or damaged by the carrier. We will not replace or refund for lost or damaged packages.**